Privacy Policy

Last Updated: January 15, 2025

SaasTemplate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

Account Information: When you create an account, we collect your name, email address, and password. If you sign up using a third-party service (like Google), we receive your name and email from that service.
Profile Information: You may choose to provide additional information such as a profile picture, company name, or job title.
Payment Information: When you subscribe to a paid plan, our payment processor (LemonSqueezy) collects your payment card details. We do not store your full payment card information on our servers.
Communications: When you contact us for support or feedback, we collect the contents of your messages.
Content: Any content, data, or files you upload, create, or store using our service.

1.2 Information Collected Automatically

When you access our service, we automatically collect:

Usage Information: Pages visited, features used, actions taken, time spent, and interaction patterns.
Device Information: Device type, operating system, browser type, screen resolution, and device identifiers.
Log Information: IP address, access times, referring URLs, and error logs.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy section below.

1.3 Information from Third Parties

We may receive information from third parties, including:

OAuth Providers: If you authenticate using Google or other OAuth providers, we receive your basic profile information.
Analytics Partners: We receive aggregated analytics data from services like Google Analytics.

2. How We Use Your Information

We use the information we collect to:

Provide and Maintain Our Service: Create and manage your account, process transactions, and deliver the features you request.
Improve Our Service: Analyze usage patterns, identify bugs, and develop new features.
Communicate with You: Send service announcements, security alerts, support messages, and (with your consent) marketing communications.
Ensure Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
Comply with Legal Obligations: Meet our legal requirements and enforce our terms of service.

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Service Providers

We share information with third-party vendors who perform services on our behalf:

Provider	Purpose	Data Shared
Cloudflare	Hosting & CDN	IP address, usage data
LemonSqueezy	Payment processing	Email, payment info
Email delivery provider	Email delivery	Email address
Google Analytics	Analytics	Usage data, device info

We share information when you direct us to, such as:

When you invite team members to your workspace
When you integrate third-party applications
When you publicly share content

3.3 For Legal Reasons

We may disclose information if required by law or if we believe disclosure is necessary to:

Comply with legal process or government requests
Protect our rights, privacy, safety, or property
Enforce our Terms of Service
Respond to emergencies involving potential safety risks

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We also retain information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements

When you delete your account, we delete or anonymize your personal information within 30 days, except where retention is required by law.

5. Your Rights and Choices

5.1 Access and Portability

You can access and download your data through your account settings. We provide your data in a portable, machine-readable format.

5.2 Correction

You can update your account information at any time through your profile settings.

5.3 Deletion

You can delete your account at any time. This will permanently delete your personal information and content, subject to our data retention requirements.

5.4 Marketing Opt-Out

You can opt out of marketing communications by clicking "unsubscribe" in any marketing email or updating your notification preferences.

You can manage cookie preferences through your browser settings or our cookie consent tool.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption in transit (TLS) and at rest
Access controls and authentication
Regular security assessments
Incident response procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. International Data Transfers

Our service is hosted on Cloudflare's global network. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to website owners.

9.2 Cookies We Use

Cookie Type	Purpose	Duration
Essential	Authentication, security	Session
Functional	Preferences, settings	1 year
Analytics	Usage statistics	2 years

9.3 Managing Cookies

Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may prevent you from using our service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Sending an email notification
Displaying an in-app notice

Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@saastemplate.com

Address:
SaasTemplate Inc.
123 Privacy Street
San Francisco, CA 94102
United States

For GDPR-related inquiries, you may also contact our Data Protection Officer at dpo@saastemplate.com.

This document was last updated on January 15, 2025.